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London's Grange Tower Bridge Hotel


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Connect. Learn. Be inspired.

dotmailer’s inaugural Summit is poised to be the premier event in the annual marketing calendar. Global marketers will come together to master the future of digital marketing, placing email at the forefront of the agenda.

What to expect…..

It’s a steep climb to excellence, but the dotmailer Summit will help you create smarter, faster and better marketing. We’re thrilled to present keynotes from universal thought leaders, including Forrester’s Shar VanBoskirk, who’ll discuss the latest multichannel strategies that will drive tomorrow’s results. Dragons’ Den presenter Touker Suleyman will also be on stage to discuss how to overcome the greatest challenges to digital transformation.

Hear success stories from leading global brands who’ve truly mastered the craft of digital marketing. And get familiar with the hottest, cutting edge tech, with live demos from best-of-breed suppliers in the industry.

The day will close with a remarkable keynote speech from double Olympic gold medallist James Cracknell OBE. Hear how James’s dedication to sport, adventure and teamwork can inspire you to overcome your everyday business challenges.


Join us on March 1st, and become the marketer of the future

The dotmailer Summit in numbers


Inspirational speakers from around the world

Here are some of the headline speakers. There will be more big-names added over the coming weeks!

As one of Britain’s most successful athletes of all time, James Cracknell has two Olympic Gold Medals and 6 World Championship titles. His epic rowing finals in Sydney 2000 and Athens 2004 have gone down in Olympic history, and have secured his spot as a British Sporting Hero.
James Cracknell OBE

Double Olympic Gold Medalist and adventurer

Rory co-heads a team of psychology graduates who look for "butterfly effects" in consumer behaviour - these are the very small contextual changes which can have enormous effects on the decisions people make. Before founding Ogilvychange, Rory was a copywriter and creative director at Ogilvy for over 20 years.
Rory Sutherland

Vice Chairman, Ogilvy Group UK

After buying the luxury menswear brand Hawes & Curtis for £1 in 2000, Touker Suleyman went on to acquire Ghost London, which has since seen a complete makeover and been turned into a semi- luxurious brand. Now a star of the BBC’s Dragons’ Den, Touker’s business portfolio is consistently growing with new and exciting projects.
Touker Suleyman

Entrepreneur, Dragons Den and owner of Hawes & Curtis

David Chaffey is co-founder of Smart Insights. Dave is author of 5 bestselling books on Ecommerce including Digital Marketing: Strategy, Implementation and Practice and Emarketing Excellence. He has been recognized as one of 50 marketing ‘gurus’ worldwide who have shaped the future of Marketing by the CIM.
Dr Dave Chaffey

CEO and co-founder, Smart Insights

Shar serves CMOs and has been with Forrester for 12 years. She is a leading expert on how businesses can leverage marketing channels and technologies to drive sales and deepen customer relationships. Shar's research focuses on interactive marketing strategies; crafting effective interactive programs and integrating interactive channels into the marketing mix.
Shar VanBoskirk

VP and Analyst, Forrester Research

Chloë Thomas is an eCommerce expert focused on strategy and marketing, to help brands make better decisions as they build their path to success. Her latest book is an bestseller – Customer Persuasion: How to Influence your Customers to Buy More and Why and Ethical Approach will Always Win.
Chloe Thomas

Founder, eCommerce MasterPlan

Dan is the Founder & CEO of With over a decade of experience building email technologies, Dan is passionate about promoting and supporting email best practices. His ventures run the gamut of the email industry from email anti-spam and anti-virus to opt-in compliant email verification and encryption.
Dan Stevens

Founder & CEO, Kickbox

Doug works with Magento and dotmailer to deliver connected customer experiences that help Slendertone users achieve their goals. He has worked with dotmailer for over five years, focusing heavily on the use of automation to deliver the right message, to the right person, at the right time.
Doug Taylor

Customer Relationship Manager, Slendertone

Tink is Founder & President of dotmailer. Tink has been pivotal in the development of digital marketing in both the UK and the US. He has been a key member of the UK DMA's Email Marketing Council and the Internet Advertising Bureau since 2006. In 2014 Taylor was elected as Advisory Committee Member of the Board of the US DMA's Email Experience Council.
Tink Taylor

Founder, dotmailer

After co-founding dotmailer 18 years ago, Simon has overseen the company and helped it grow from nothing – to one of the leading Email Marketing companies in the UK that’s now expanding internationally. He is passionate about technology; not for technology’s sake, but how it really benefits people.
Simon Bird

Founder, dotmailer

Skip has been a digital and direct marketer with over 20 years' experience on client, agency and provider side. He has worked with clients as diverse as BT to ODEON, helping them to build their email programmes to drive increased customer lifetime value, loyalty and ultimately return on investment. Skip is on the board of the UK DMA.
Skip Fidura

Client Services Director, dotmailer

Today James' resume includes a remarkable array of Board of Director positions with the Online Trust Alliance, the Email Sender and Provider Coalition and the Messaging, Malware and Mobile Anti-Abuse Working Group. He has also testified in both the US House and Senate on matters pertaining to digital marketing, privacy and anti-abuse.
James Koons

Chief Privacy Officer, dotmailer




dotmailer Summit - Morning
  • 09:30 am - Tink Taylor & Simon Bird - Founders of dotmailer

    17 years in the making. A welcome and introduction from dotmailer's Co-Founders

  • 09:45 am - Rory Sutherland - Vice President, Ogilvy Group UK

    Mastering the future of marketing

  • 10:15 am - Skip Fidura – Client Services Director, dotmailer

    Creating digital marketing for humans that is powered by technology.

  • 10:35 am - Touker Suleyman - Entrepreneur, Dragons Den and owner of Hawes & Curtis

    Overcoming the greatest challenges to digital transformation

  • 11:05 am - Networking Break

  • 11:25 am - Shar VanBoskirk - VP and Analyst, Forrester Research

    How CMOs will develop their brands, practises and skill sets toward customer obsession.

  • 11:55 am - Panel debate - AI is trending....what does this mean for marketers?

    Rory Sutherland, Simon Bird and Shar VanBoskirk will answer all your burning questions. Moderated by Tink Taylor.

  • 12:15 pm - Lightning Talks

    Our event partners take to the stage for their 5 minutes of fame.

  • 12:35 pm - Lunch

    2 course buffet with the option of participating in various break out sessions to increase your knowledge and meet your peers

dotmailer Summit - Stream 1
  • 13:35 pm - Skip Fidura - Client Services Director, dotmailer

    13 things to stop, start, or keep doing (only better) with your email

  • 13:55 pm - Brand case study

    Details coming soon

  • 14:15 pm - Dan Stevens, Founder & CEO Kickbox

    What impacts deliverability.....really!

  • 14:55 pm - Networking Break

  • 15:15 pm - Dr Dave Chaffey - CEO and co-founder, Smart Insights

    Marketing skills: how to improve your digital talent for better customer engagement

  • 15:35 pm - James Koons - Chief Privacy Officer, dotmailer

    Deliverability for today's intelligent inbox

dotmailer Summit - Stream 2
  • 13:35 pm - Tink Taylor - Founder, dotmailer

    10 Human behaviour hacks that will change the way you create email

  • 13:55 pm - Chloe Thomas - Founder, eCommerce MasterPlan

    Dive into hot customer experience

  • 14:15 pm - Partner session

  • 14:55 pm - Networking Break

  • 15:15 pm - CMO Inspirational Session

    More details coming soon

  • 15:35 pm - Doug Taylor - Customer Relationship Manager, Slendertone

    Move your brand from big data to deep insight

dotmailer Summit - Afternoon
  • 15:55 pm - Summit Think Tanks

    Optional roundtables, hack sessions, partner lounge access, customer success appointments and networking.

  • 16:30 pm - James Cracknell OBE - Double Olympic Gold Medalist and Adventurer

    Motivational talk drawing upon his extreme adventures, motivations and how he has overcome adversity.

  • 17:00 pm - Conclusion and wrap up

  • 17:15 pm - VIP drinks reception

    Kickback, unwind and network with your peers and our celebrity keynote over a glass of fizz.




  • Access to all keynotes
  • Access to all breakout sessions
  • Product hack sessions
  • Networking opportunities
  • Meals and refreshments
  • Evening VIP drinks reception

Venue - Grange Tower Bridge Hotel

  • Find the hotel
    45 Prescot St, London, E1 8GP, UK
  • Call the hotel
    +44 (0)20 7959 5000

Frequently asked questions

Your Summit ticket includes admission and full access to our keynotes, educational breakout sessions, exhibition hall and customer success area. It also includes all refreshments, meals (breakfast bites and two-course lunch) and VIP evening drinks reception.

Our exclusive early bird pricing is now available. Grab your full-day conference ticket for just £149.99 + VAT. But hurry – this offer must end on Friday 23rd December 2016.

Service is very important to us, so we offer a range of payment options. We accept the following credit cards: American Express, MasterCard, Diners Club and VISA. In addition to credit cards, you can also pay with debit and pre-paid cards issued by any of the card networks listed above. We also accept PayPal.

After completing the online registration process, you will be asked to pay for your ticket. Once your payment has been successful, a confirmation email will be sent to the email address used during the registration process.

Onsite registration will open from 8:30am on Wednesday 1st March 2017. The final keynote will finish at approximately 17:15pm after which you will be invited to join our VIP drinks reception which will come to a close at 9pm.

All delegates are requested to wear business casual attire.

You do not have to book for any of the sessions. However, your enrollment in a session will be validated and scanned at the time of entry.

Please contact the Summit team via who will endeavor to accommodate your requests. All dietary requirements will need to be received in writing by no later than 5pm on Monday 20th February 2017.

Unfortunately all tickets are non-refundable. However, if you can no longer attend the dotmailer summit, you may transfer your ticket to another colleague by writing to Amie Lane via All transfer requests should be received no later than 17:00pm on Monday 27th February 2017.

Please email and you will receive a response within 24 hours.

Summit partners

dotmailer Summit is the perfect way for our partners to interact with the digital marketing community, all set in a prestigious venue in London. We’ve created a range of opportunities to help you stand out from the crowd, expose your brand to over 350 marketing decision-makers and make amazing high-value connections that can lead to sales.

To discuss potential partnership opportunities in more detail or to request a sponsorship prospectus, please contact Mark Jervis using
or call +44(0)20 3770 1497.

About dotmailer

dotmailer is a leading marketing automation platform with email at its core and enables companies to use transactional and behavioral data to design, test and send powerful email campaigns. Since 1999, we've been empowering marketers with the tools that enable them to think smart, act fast and scale quickly. Perhaps that's why we've more than 80,000 happy users in 150 countries, across the B2B and B2C markets.

To find out more about dotmailer, visit

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